Remote Customer service Jobs · Account Management

Job listings

  • Build relationships with your customers: manage your own portfolio, understand their businesses, and become a trusted point of contact.
  • Reduce customer churn: proactively contact customers at risk, understand their needs, and help bring them back.
  • Help customers grow: identify opportunities to increase product adoption and make Finom their primary business account.

Finom is a European tech startup developing an all-in-one financial B2B platform that integrates banking, accounting, and invoicing for entrepreneurs. With over $346 million in total funding and a collaborative, inclusive culture, they empower employees to make a real impact across Europe.

$145,000–$175,000/yr
US Unlimited PTO

  • Partner with customers to maximize platform value through AI adoption and measurable business outcomes.
  • Own a portfolio of enterprise accounts, driving retention, expansion, and executive engagement.
  • Leverage data and AI insights to proactively manage risks, opportunities, and customer success.

Outreach is the only complete agentic AI platform for revenue teams, founded in 2014. The company serves world-leading enterprises like Databricks, SAP, and Verizon, with a customer-first culture focused on AI-driven value.

Unlimited PTO

  • Drive customer satisfaction, retention, and expansion among Prompt's largest customers by building strong relationships and ensuring exceptional value delivery.
  • Collaborate cross-functionally to support account growth, own the enterprise onboarding experience, and act as a trusted advisor to C-suite leaders.
  • Monitor adoption trends, provide data-driven insights, and translate product usage into actionable recommendations for client success.

Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a talented, collaborative team focused on smart work and positive impact.

$110,000–$120,000/yr
US Unlimited PTO

  • You will own retention and growth strategy for a strategic book of business, including multi-year account plans and churn mitigation.
  • You will lead executive stakeholder engagement and negotiate complex renewals and expansions.
  • You will drive cross-functional value delivery and forecast revenue with precision.

Unite Us is a mission-driven company that builds a national network connecting health and social service organizations to improve community health. We were founded in 2013 and have grown into a collaborative team committed to whole-person health.

  • Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
  • Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
  • Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.

Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.

  • Own customer outcomes by developing deep understanding and creating success plans.
  • Drive adoption and value through proactive engagement and usage insights.
  • Manage customer health, orchestrate cross-team experience, and build renewal readiness.

Lone Wolf Technologies is a real estate software company. They foster a culture of accountability, collaboration, and continuous improvement with a customer-first mindset.